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European Charter for Researchers and HR Excellence in Research
Got a question about the European Charter for Researchers or the HR Excellence in Research award? If you cannot find a reply in the guidelines or in the FAQs, get in touch with us:
- For technical Support
For IT issues regarding the e-Tool, such as as registrations, login difficulties, or other technical issues, please contact the HELPDESK at support@euraxess.org
- For inquiries on the HR Award Process
For information and assistance regarding the HR award process and the non IT-related use of the e-tool (e.g., questions on the HR award process, extension of the deadlines, HR award guidelines clarifications, etc.), reach out to HR-award@euraxess.org
- For general or policy Inquiries
For questions related to policy inquiries, matters concerning the European Charter for Researchers, or the steering of the HR Excellence in Research process, please contact the European Commission at RTD-CHARTER@ec.europa.eu
Please, remember to always include in your correspondence the case number assigned to your file.