Researcher in Service and Quality Management in public organizations

This job offer has expired

    Chalmers University of Technology
    EconomicsManagement studies
    Recognised Researcher (R2)
    01/12/2019 00:00 - Europe/Athens
    Sweden › Göteborg


Information about the position and the division
Looking for a future academic leader, the Division of Service Management and Logistics offers a full-time position as researcher (specialist) with tenured appointment within the subject area of Service and Quality Management in public organizations. Specific emphasis for the first three years will be on quality improvement in the healthcare sector. The aim of the specialist position is to prepare a career path for individuals who are active researchers in a specific and defined research area.

The Division of Service Management and Logistics (SML) focuses on the design and management of processes and services from the perspective of the individual, organization as well as the wider supply chain and society. The emphasis lies on resource utilization, improvement and development of processes as well as inter-organizational relationships. The key aim of our research activity is to address societal challenges and contribute to sustainable development. In addition to manufacturing, the division has a particular focus on three service-intensive sectors that consist of both private and public actors: healthcare, transport & logistics, and the built environment. The division pursues problem-oriented and inter-disciplinary research, with strong emphasis on relevance for industry and society and with high visibility in leading academic journals. The division has a tradition of acting as a focal point for research, utilization and professional education within improvement, innovation and transformation of service intense sectors in Sweden. The division is also active in several of Chalmers’ Areas of Advance. Teaching and supervision at all levels (bachelor, master, doctoral, and professional education) are important tasks, and are clearly embedded in research and practice. The division has around 30 staff members with diverse expertise, including engineering and social sciences.

Major responsibilities
Knowledge on cooperation across sectoral boundaries is considered increasingly important to create sustainable services in business and society. The traditional division between private and public is not as clear today as earlier. Deregulation, private and public partnerships, and a more business-like view on public governance make it increasingly important to understand the logics of all types of actors and services involved. Service Management in public organizations focusing on quality improvement, e.g. in healthcare, is an expanding field, both in academia and in practice. The position is intended to strengthen the division’s research, education and utilization within this subject area.

The position involves conducting empirical research and write publications of high international quality. This involves working as a member of a research team and conducting research and pursue utilization independently and in collaboration with others, both internally and outside of Chalmers.

An important objective is to conduct research in close collaboration between Chalmers and actors within public organizations, and to disseminate research results in the form of actionable knowledge to practitioners through education and effective utilization. Consequently, the position includes fostering networks of practitioners within the field. This also assumes collaboration with, e.g., the newly created AoA in Health Engineering as well as the network facilitated by the Centre for Healthcare Improvement (CHI). The position also includes being active in applications for external funding – independently and alongside various collaborators.

The position includes managing and teaching courses and supervising students, initially 20 percent of full-time. Teaching will be conducted at various levels, teaching professionals as well as undergraduate students and supervising bachelor and master theses. Further, it involves assistant supervision of doctoral students

Position summary
Full-time permanent employment.

The successful applicant should have a completed Ph.D. degree with a primary focus on service or quality management. The applicant must have a broad competence, together with a strong and distinct specialty. Further, the applicant should have a demonstrated ability to publish in highly ranked journals relevant to the field. The aim should be to reach the level of associate professor (oavlönad docent) within two years.

We look for a candidate who can contribute to existing research focus as well as develop new areas. Since we have a strong collaborative research culture, it is important that the applicant has proven collaborative skills in research. The research will foremost be of qualitative nature, so we look for a candidate that is experienced in conducting qualitative research.

The applicant needs to have well-documented pedagogical competence and have completed courses on teaching and learning in higher education or other equivalent education. The candidate is expected to complete 15 credits worth of courses on teaching and learning in higher education as well as a course on doctoral supervision during the first two years of the appointment.

Meritorious qualifications for the position are:
- Postdoctoral positions or correspondingly
- Documented experience of utilization of research
- Experience of course development and management
- Demonstrated ability to attract external funding
- Teamwork and collaboration skills to work closely and collaboratively with colleagues and external partners
- An understanding of the Swedish public sector
- Active engagement in the wider research community

The position requires verbal and written communication skills in Swedish and English

Chalmers continuously strives to be an attractive employer. Equality and diversity are substantial foundations in all activities at Chalmers.

Application deadline: 1 December, 2019

*** Chalmers declines to consider all offers of further announcement publishing or other types of support for the recruiting process in connection with this position.

More Information

Required Research Experiences

    EconomicsManagement studies
    4 - 10
    4 - 10

Offer Requirements

    Economics: PhD or equivalent
    Technology: PhD or equivalent
    ENGLISH: Excellent
Work location(s)
1 position(s) available at
Chalmers University of Technology
Chalmers tekniska högskola

EURAXESS offer ID: 456335
Posting organisation offer ID: 304--1-7997


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